Privacy Policy
Knoxville Zoo takes the privacy
and security of our customers very seriously. We provide
this Online Privacy because you have the right to know what
information we collect, how it is protected, and how it
is used.
The mission of Knoxville Zoological
Gardens is to celebrate the wonders of the natural world.
Through education, conservation, exhibition, research and
recreation, the zoo will tell the stories of the animals,
the plants, and the people who make up the communities of
the earth. The zoo will help develop positive attitudes
and actions about nature and about conservation as a local
and global issue.
Our Web site is an important tool
in the pursuit of this mission. We have adopted the following
privacy policy to make it safe and easy for you to use.
This Privacy Policy is part of the Knoxville Zoo's Terms
of Use.
The Personal Information
We Collect and How It Is Gathered
We collect two kinds of information:
Web site usage statistics (which are anonymous), and personal
information that you voluntarily provide to us. "Personal
Information" means your name, shipping and/or mailing
address, telephone number, email address, and credit or
debit card account number.
Web site usage statistics
The server where our Web site
is housed automatically collects anonymous information about
visitors to our site, such as the number of visitors, the
pages they access, and the documents they download. This
information is used in aggregate form in order to manage
our Web site and improve its content.
Personal information
We collect personal information
about you when you choose to share information about yourself,
for example, when you make a donation, request information
or purchase materials. This information may include your
postal or e-mail address and your telephone number.
Personal information is used to
provide you with information or to deliver the service you
have requested. If you provide your postal address, telephone
number or email address to Knoxville Zoo online, you may
receive any of the following periodic contacts from us:
- Mailings with information about additional
Knoxville Zoo programs and events.
- Mailings that invite you to contribute
to Knoxville Zoo and its mission.
- Telephone contact with information about
orders you have placed online.
- E-mail contact to respond to your questions,
comments or suggestions.
If you would like to change the
way we contact you, please call us at (865) 637-5331, or
send an email to knoxzoo@knoxville-zoo.org
Information Sharing
All information collected on this site is
used by this site only. At no time will we loan, rent,
sell, or otherwise give any of the information collected
from this site or in email to any third party, with the
exception of information that is appropriate to comply
with the law, enforce our rights, or protect the safety
of our users or others.
Security
In order to prevent unauthorized
access and protect our user's personal information, we strive
to maintain physical, electronic and administrative safeguards
to secure the information we collect online.
Links to Other Sites
We provide links to other zoos
and aquariums, and other sites we think you may enjoy. These
sites operate independently of Knoxville Zoo and have established
their own privacy and security policies. For the best online
experience, we encourage you to review these policies before
submitting any Personal Information.
Changes
We reserve the right to make changes to this
privacy policy, but we pledge that no changes will be
put into effect without this document first being updated
to reflect impending changes.
Questions or Concerns
If you have further questions
regarding this policy, please contact us via:
- E-mail at: knoxzoo@knoxville-zoo.org and
include your name, telephone number and mailing address
so that we can contact you; or
- Telephone at (865) 637-5331; or
- Write to us at: Knoxville Zoo, PO
Box 6040, Knoxville, TN 37914, and include your name,
mailing address and telephone number so that we can
contact you.
